Language The main language in the webshop is english
. In the webshop you can select between english and swedish language. All datasheets and manuals are available in english, some also in swedish. All corresponding etc. is made in english (For swedish customers in swedish). The customer must have sufficient knowledge in the english language, or swedish if the informationen is available in swedish.Terms of delivery
For deliveries General Terms of Delivery IML2009
apply with amendments/changes below.VAT
1. For deliveries to companies in Sweden swedish VAT is debited.
2. For deliveries to companies within EU no VAT is debited if the company has registered a valid VAT no., otherwise swedish VAT is debited.
3. For deliveries to companies outside EU no VAT is debited.Terms of payment
All deliveries are made against invoice under förutsättning that the company has passed our credit check. Payment shall be made within 30 days from invoice date if not otherwise agreed. If the customer fails to make payment by due date, late payment interest of 2% per month is debited. Reminding fee is debited according to swedish law.Returns
Returns must always be approved by ERDE-Elektronik AB. Specially ordered prducts can normally not be returned. To be credited the product must be undamaged and not used/mounted and be returned with all accessories, original cover, calibration certificate etc. All returns are made on the customers expense.
On approved return the price of the product is credited minus cost for our unpacking, test etc. The return deduction is normally 10% of the price of the product, minimum SEK 300.
Only return caused by delivery errors are approved without costs.Warranty time
The warranty time is 1 year from delivery date if not otherwise specified.Warranty Repair/Replacement
For products that not can be repaired, for example loadcells, warranty means replecement of defect product. The replacement product is invoiced and credited when the defect product has been returned to us and we found it not operating as expected.
For products that can be repaired, for example electronics, warrantee means repair of defect product.